Budget Management - DSPtime

Get an DSPtime Account - for a "pay-as-you-use" support services
All of DSP’s support services are allocated via an account of working hours called DSPtime which provides time for any of the services you require.  For 'pay-as-you-use' support contracts whether for Database, Application, Operating System or Networks, DSP’s services are all allocated via a DSPtime account using micro billing increments.

DSPtime has been developed in conjunction with the needs of our customers and our experiences over a number of years. We believe it is the most cost effective and flexible billing model.

Time taken from this DSPtime account is measured in 15 minute units, which for remote access makes a highly cost effective “pay-as-you-use” solution. If a remote task takes 15 minutes that is all you pay for.

Monthly reporting provides our clients with a breakdown of consumption by service and time used from the DSPtime account. This allow budgeting to be controlled more effectively and quickly will identify where money is being spent or saved.

DSPtime also enables Burstable Support as it provides uncapped resources for the host organisation, either through a managed service agreement or on an emergency ad-hoc basis.

Support at its most cost-effective
You know only too well that managing systems means managing peaks and troughs – what with variable workloads, holidays, sickness, training and the rest. That’s why we developed DSPtime – our unique outsourced management service that puts an end to inefficiency and waste.

With its 24*7 option, DSP's direct services gives you access to skilled and certified Oracle and Microsoft professionals both remotely and onsite. You purchase resource in 15-minute ‘chunks’, giving you all the resource you need – whenever you need it. It’s like having a dynamic resource pool but at a fraction of the expense of hiring full-time, permanent staff.

>> DSP Direct Services Fact Sheets

How come? Automation and economies of scale. By providing our customers with automated monitoring and alerting, via secure email and SMS, any one of our experienced DBAs can effectively care for multiple databases concurrently from our London HQ. Whenever alerts or potential problems are detected within a monitored database, they login into your system and are usually be able to resolve the problem with a routine APPS, DBA or OS maintenance task.

Uniquely flexible charging
DSPtime – Option to pre-purchase remote resource in pay-as-you-use 15-minute chunks on a sliding scale – so the more time you purchase, the cheaper it becomes.
Daily – Functional Consultants on-site are charged on a day-rate basis

Two grades of business hours:
Standard: 08:30 – 18:00, Monday to Friday, excluding weekends and UK Bank Holidays
Flexible: defined to suit your individual requirements, extended over any critical periods or 24*7

For further information regarding our services including Oracle Remote DBA, Managed Services, Hosting, Implementation, Upgrades and Migrations please Contact DSP to discuss your needs