Operating System Support - OSdirect

On-hand help on backup and recovery, disk capacity, user maintenance and security, file structure maintenance and connectivity

Our consultants are on-hand to help with backup and recovery, disk capacity, user maintenance and security, file structure maintenance and connectivity as well as other mission critical issues such as server commissioning, performance investigation/tuning, upgrades and server re-organisations.


OSdirect is a reliable, flexible and cost-effective service that provides operating systems support for Windows, Unix and NT platforms. As with all DSP services, OSdirect is supported by remote monitoring, alerting and pro-active maintenance, along with on-site visits and strategic consultancy and forward planning when required.

 OSdirect includes the following:

  • Initial OS healtcheck
  • Installation of OStrack pro-active monitor and alert software
  • Pre-emptive daily reports
  • standard or custom 24*7 alerts
  • DSP service desk (ITIL compliant)
  • Quaterly OS assesment
OSdirect supports:
  • SUN Solaris
  • IBN AIX
  • HP-UX
  • RED HAT
  • LINUX
  • WINDOWS 2000/ XP SERVER
DSP calls this Burstable Support as it provides uncapped support for the host organisation, either through a managed service agreement or emergency ad-hoc basis.

For further information regarding our flexible resourcing of unplanned demand Contact DSP today.


 

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