E-Business Suite Services

Industry-recognised experts
In both Oracle and Oracle’s E-Business Suite – delivering high quality enterprise-level services and solutions. Primarily a 24*7 Managed Services Provider (MSP), we cover the entire technical and functional stack from storage and the operating system to the database and the E-Business Suite applications, including customisations. Alongside this we provide best-practice professional consultancy services.

>> DSP E-Business Suite Fact Sheet

>> DSP APPSdirect - Application Management Fact Sheet

Proactive E-Business Suite Support – Remote & Onsite

• Unprecedented Monitoring, Alerting & Control across entire stack
• Service-Level Driven, 24*7 proactive managed services via ITIL service desk
• Functional problem & error solving
• Support of customisations & interfaces
• Database support
• System administration (SYSADMIN)
• E-Business Suite Consultancy

Project management

• Upgrades & Implementations including R12
• Enhancements including adding modules or roll-out to additional countries
• Functional Design & Configuration to ensure your goals are met
• Customisations & Interfaces including rich reports, efficient batch jobs & easy-to-use forms
• DBA, patching, cloning, load balancing
• Performance tuning from OS, database to custom code

License Optimisation & Management

• Licence compliance
• Save time and money
• Audit, advice & independent recommendation

High Availability on E-Business Suite

• RAC Data Guard (Real Application Clustering)
• Scalability, availability & data resilience

Functional & Technical Healthchecks

• Tune E-Business Suite to your business requirements

If your organisation is looking to expand its knowledge, coverage, capacity, performance and/ or availability - Contact DSP today.