Our Services

Uptime. All the time - Being Up
DSP provide the most effective 24*7 support available, to make sure our customers’ systems stay up when our competitors would otherwise let them down. We also help move our customers’ businesses ‘up’ through painless upgrading, outstanding performance enhancement and expert project management. All delivered with the minimum of fuss and as cost-effectively as possible. The result? Quite simply, our customers feel ‘up’ about the way their systems are being taken care of.

Managed Services – Staying Up

Applications Management – APPSdirect
Database Management – DBAdirect
Operating Systems Management – OSdirect
DSPtime – A pay as you go account
Software Asset Management – LICENCEdirect
Security Management – SECURITYdirect
Integrated Monitoring - GROUNDWORKdirect

Project Services & Consultancy – Moving Up

Oracle E-Business Suite
Oracle Technology
Microsoft SQL Server
Various Operating Systems
Storage & Virtualisation
Citrix Presentation Server and XenApp
GroundWork Monitor

Why DSP? Because we’re one of a kind.
At DSP, we’re a close-knit team of Oracle, E-Business Suite and Microsoft specialists, delivering high quality enterprise-level services and solutions. Primarily a 24*7 Managed Service Provider (MSP), we cover the entire stack from storage and the operating system to the database and the E-Business Suite applications, including development and support of customisations. Alongside that, we provide best-practice professional consultancy services, as well as being a reseller and specialist implementer of GroundWork Open Source systems management software.

But that’s not what makes us special…

Our approach is unique.
Quite simply, we take away from you the burden associated with operating systems, database and application maintenance and enhancement, allowing you to concentrate on your core activity. We do so in a methodical and standardised manner, continuously improved through extensive hands-on experience and sanctioned by official certification such as ITIL. Plus we commit to business continuity and data of the highest quality, using our expertise and professionalism. What’s more, the exceptional business acumen of our people guarantees the migrated data has been filtered and converted in order to best correspond to your business interests and processes.

Our unique DSP Health checks
objectively assess the health of your systems. DSP Health checks provide you with an estimation of the savings and benefits you could realise by allowing DSP to manage your systems. They ensure that your IT does what it was originally intended to do: delivering innovation and improving your business processes. As a result, your uptime, service levels and ROI are all maximised – while TCO minimised.

You simply tell us how far and how quickly you want to go. For example, if you are considering upgrading or implementing your ERP applications, you can rely on DSP to have the right people, products and methodologies to help you, as and when required. That’s why we can provide everything from individual skills – including Project Managers, System Architects, DBAs and Developers – to whole teams of Functional Consultants.

…while unique GroundWork software proactively monitors your systems.
At DSP we recommend and use a highly resilient, highly affordable, enterprise-wide network and systems monitoring and alerting solution for your entire IT infrastructure called GroundWork™ Monitor™ Professional. It’s a DSP-customer only version of GroundWork Open Source software, which operates across Linux, Unix and Windows servers, and all network equipment, including applications and databases. Comprised of best-of-breed components, including Nagios, RRDtool, BIRT, CACTI, and thanks to its open-source architecture, GroundWork provides comprehensive views across your entire IT estate through its centralised dashboard and weathermap graphical user interfaces. Besides greatly enhanced visibility of all your systems and networks, current managed environments using DSP and GroundWork show a reduction in the TCO of existing systems by up to 80%.

If your organisation is looking to expand its knowledge, coverage, capacity, performance and/ or availability - call DSP today.